Startup Guide

The very first step is to change your domains dns to the name servers you received in your welcome email. If you need help making dns changes goto: support ticket or submit Ticket here
Note: If you purchased your domain from us we will handle the dns changes on your servers setup..After your dns changes have been made please allow 24-48 for your dns to propagate worldwide. During this initial 24-48 hours your site will be working one minute then be offline the next. If after two days your site is still not working contact us ASAP.
Your main domain comes pre-setup with almost 0 space and bandwidth. After we create your hosting packages you MUST upgrade your site to one of your newly created packages. Never delete your main site with us. If you delete your main site your account will no longer work.

Uploading to your site

You can begin uploading to your account now by using a ftp client or cPanel's File Manager. If you are using an ftp put in your sites ip address under the "host address" field. Once your ftp is connected go into the "public_html" folder and begin uploading to your site. To replace the default place holder page you must upload an index.html in all lowercase lettering.
*Your control panel is located at http://yourdomain.com/cpanel
*Your webmail is located at http://yourdomain.com/webmail
When to use chat support:
Chat is great for quick questions but horrible for resolving problems. If you ever use chat support and you do not receive the answer you're looking for within minutes we advise you to open a support ticket for the quickest and most appropriate response.
When to use phone support:
Feel free to call us for help but keep in mind that for serious issues a ticket will be needed.
Billing
If you wish to cancel, upgrade, update information, get a site builder, or anything else billing related please go to our billing page-1 or billing page-2   If you pay by credit card your web hosting fee will be billed automatically every thirty days. .